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    Shipping Information

    Orders over $150 ship FREE via Standard Shipping

    • Orders must total $150 before tax (and after any promotional discounts) to qualify.
    • Surcharges for large items may still apply. 
    • Does NOT include overnight or refrigerated items.
    • Please note we do NOT ship internationally.

    Estimated delivery time: 5-8 business days. DURING COVID-19 pandemic, USPS shipping times may be affected. For more information visit USPS website.

    Surcharges for large items: Regardless of shipping cost/type, surcharges may apply to large items  

    Shipments outside the continental US:
    2-Day and Overnight shipping orders to Alaska and Hawaii are subject to an additional charge of $10.  OC Whole Family Wellness does not ship to Puerto Rico at this time.

    Shipping probiotics: Our manufacturers formulate their probiotics to ensure their products retain viability until they reach the consumer. Probiotics that are recommended to be refrigerated remain so until the time of shipment, then shipped alongside an ice pack to ensure potency (Note: Ice pack will not arrive frozen, and product will not arrive cold). However, you may want to consider using 2-Day and Overnight shipping methods when purchasing probiotics to ensure maximum potency.

    Shipping Address: A safe and accurate address for delivery must be provided at the time the order is placed. Once an order has shipped, OC Whole Family Wellness is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. Please contact the shipping carrier for any information regarding the delivery. Have your complete tracking number available to provide to the carrier to assist with the investigation. If the tracking indicates the package has been delivered, you would be required to place a new order. (Any coupon code used on the original order would be applicable on a new order.)


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